Privacy Statement

craftwand.info website is owned by Massiv Forest Products s.r.l.
This Privacy Statement sets out how Massiv Forest Products uses and protects any personal data that you give to us.
We respect your privacy and are committed to protecting your personal data, in accordance with applicable legal provisions, including the European General Data Protection Regulation (GDPR).

How we use the personal data that you provide to us

The only information that we collect about you are those provided via requests sent by you using the contact form included in this website. We use this to answer your requests (give information, make offers, etc.).
This Statement of use and protect of personal data applies also to personal information that we receive through craftwand.info e-mails via requests sent by persons who use third parties’ services.

How we protect your personal data

Massiv Forest Products s.r.l. will take appropriate legal, organizational and technical measures to protect your personal data consistent with applicable privacy and data security laws. When Massiv Forest Products uses a third-party service provider, that provider will be carefully selected and required to use appropriate measures to protect the confidentiality and security of personal information.

Sharing personal data

We may transfer your personal data or requests to our distributors when this makes our services more convenient to you. If some IT issues that hinder our communication with you will occur, we may transfer your personal data to service providers that will help resolving the problem. We require all such recipients to meet the same standards of data protection as our own.

Cookies

A cookie is a small text file that is placed on your hard disk by a server. Cookies allow websites to respond to you as an individual. Websites can tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies cannot be executed as code or used to deliver viruses and they cannot enable us to access your hard drive. We cannot read any information on your hard drive even if we store cookies there.
For visitors of this website we use a cookie for the language option function.

Use of IP addresses

An IP address is a set of numbers that is automatically assigned to your computer whenever you log on to your Internet service provider or through your organization’s local area network
(LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online.
Massiv Forest Products or third party companies acting on our behalf, may collect IP addresses for the purposes of systems administration. We also may use IP addresses to identify users of our websites when we feel it is necessary to enforce compliance with the websites’ terms of use or to protect our service, websites or other users.

Rights related to your personal data

Provided all conditions stated within the GDPR are met, you may formulate the following requests in relation to the personal data we hold about you:
• having access to your personal data;
• asking an update or correction of your personal data in the event of inaccuracies;
• exercising your right to portability on your personal data;
• asking erasure of your personal data;
These rights may be exercised using the contact information below:
e-mail: info(Replace this parenthesis with the @ sign)craftwand.info

Retention period

We will retain your personal data for the period necessary to comply with your requests, unless a longer retention period is required or permitted by law.

Links to other websites

Our website may from time to time provide links to or embed third party websites. This Privacy Statement does not apply to those websites. If you choose to enter such a linked site, you agree that we are not responsible for the availability of such websites and do not review or endorse and shall not be liable, directly or
· how these websites treat your personal data;
· the content of such websites;
· the use that others make of these websites.
Please ensure you check the legal and privacy statements posted on each website or mobile application you access before providing any personal data.

Complaints

Any complaint about the processing of your personal data by us may be addressed to the competent Data Protection Authority.

Changes

We may do changes to this Privacy Statement occasionally. We invite you to periodically check this page in order to be informed on how we protect the personal data we receive.